Downloads
We have a range of thought leadership articles, user guides and sample reports, so help yourself to some of our latest thinking!
Sales Report
An example of the sales behavioural assessment report, typically used for field sales professionals.
Contact Centre Report
An example of the contact centre behavioural assessment report, typically used for contact centre agents.
General Report
An example of the general behavioural assessment report, designed for non-sales function use, including senior executive assessments.
Home Working Report
An example of the remote/homeworking behavioural assessment report
Identifying the Right Contact Centre Agent
This paper examines identifying the right candidate for the role and reducing agent turnover.
Transferring to Home Working
What you need to know about transferring to home working.