Retain and Develop Your Team

How SalesMatch can help you retain and develop the best talent for your sales and contact centre team

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Does your company have a high staff turnover rate?

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Is there a lack of engagement and motivation amongst employees?

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Would you like to develop your employees based on their key personality traits?

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IF THE ANSWER IS YES TO ANY OF THESE THEN SALESEMATCH COULD BE A SOLUTION

Your employees are your greatest asset, but only if you can recognise their true potential! 

How SalesMatch can help you retain and develop  your sales and contact centre team

Developing your sales teams and agents to attain greater results or understanding why they are not performing as you expect, are questions SalesMatch can help you answer.

Our “natural” behavioural traits can be significantly changed by circumstances in our working environment. These influences can affect performance and job satisfaction, resulting in an unnecessarily high and costly turnover in your teams.

The SalesMatch development programme is based on our sales/agent focused psychometric behavioural assessment. Our unique assessment process will provide you with an individual report covering:

  • A psychometric sales behavioural report
  • An analysis of work related stress levels
  • Recommended areas for development
  • Areas where the sales/agent is unnaturally changing their normal behaviour. This is the most common factor impacting performance, success and development

Whether addressing a particular issue or just an annual sales team health check, one of our sales profile specialists will work with you to manage the process and provide advice.